1. Understand your business
Conducting stakeholder interviews, procedure mapping, risks, constraints, and opportunity discovery.
it's 2026
Change doesn't have to be hard and disruptive.
My name's Ben Silverstein. I've worked on software implementations and process optimization for over a decade. Whether it's to overcome an existing challenge or to bring on new tools or procedures, I'm here to help.
A business system is not just software. It is the people, procedures, decisions, screens, habits, and handoffs that make daily work possible. This is my typical approach to an engagement:
2. Plan for a better business
Proposing clearer procedures, responsibilities, ERP or other system experiences, information structures, and decision support.
3. Build, renovate, or rebuild tools
Preparing ERP implementations, custom software, internal tools, AI workflows, integrations, dashboards, and focused workbenches.
4. Make it stick
Providing testing, demos, deployment planning, training, adoption management, and iteration.
Outputs
- ERP implementations for small-medium businesses
- Custom tools for business-specific objectives
- Small-group AI training (finding where AI can help, and actually using it)
- Process optimization (often with tools or implementations)
- Deployment, testing, training, and adoption materials
Just one guy (and a bunch of AI agents)
I'm Ben. I'm the person who listens to your team, can shape the procedure, build the supporting tools, and stick around to make sure everything's stable. My AI agents help me deliver you high quality product in short time windows.
Ready to talk?
A short phone call sets the focus for a free working session.
Book a 10-minute call